Frequently Asked Questions
ABOUT
ELYTHRIA is a for-profit Honkai: Star Rail fanzine dedicated to the enduring love between two HSR characters — Phainon and Mydei. None of the moderators or contributors who participated in the creation of this zine are affiliated with Hoyoverse in any way, and our project was created in consideration of Honkai: Star Rail's Fan Creations Guide.
This zine will feature illustrations, comics, written works, and merchandise from a team of artists and writers. Their love defies fate and time. As such, this zine will be split into three sections: dawn, sunset, and midnight.
Additionally, ELYTHRIA will be accompanied by an NSFW counterpart aptly titled EROS, a PHAIDEI-specific zine dedicated to Phainon and Mydei's most intimate moments.
When do preorders start?
November 22, 2025.
When do preorders end?
January 1, 2026.
What currency is the pricing in?
All prices are in USD.
Where will orders be shipped from?
Orders will be shipped from the United States.
Are you shipping worldwide?
We will be shipping internationally, but there are some restrictions which will impact delivery times; additionally, due to some constricting factors, there are some countries we cannot ship to at all. Please email us f you have any additional shipping questions.
Am I able to change my information once I place an order?
Absolutely! Send us an email with your order number, and we can update your information prior to shipping.
Am I able to cancel my order?
You are able to cancel your order up to a month after preorders close. Please be advised, before requesting a cancellation, that we are unable to provide full refunds, as Paypal and Bigcartel have their own fees outside of our control; Bigcartel may, on occasion, refund fees, but we do not want to make that guarantee or speak on their behalf.
What if my package gets damaged or lost?
ELYTHRIA will only replace/refund orders that have:
- inaccurate information input by the carrier contradicting information input on the order
- missing/incorrect/damaged merchandise due to our mishandling (missing/incorrect items or damaged items not caused by external factors but due to team error on our part)
ELYTHRIA will not replace/refund any orders that have:
- been lost due to incorrect address on order
- been delivered to a previous address if notice was not given prior to shipping
- been damaged during shipment or through carrier negligence (e.g. packages bent to fit in mailboxes, left out in the rain by carriers, other external damage to the packaging resulting in damages to the contents)
If you have any additional questions, please contact us at any time via email.